12 Useful Web Apps to Get Feedback

When I was a child, I used to draw many things on paper. After that, I always wanted to hear my parents’ opinions. I’m sure I was not the first person in the world to do it because people usually want to get feedback from their actions. After all we act expecting a reaction to be triggered, this is a deep-rooted impulse. Human beings, among other things, look for shelters, food and for feedback too.

I am not writing about real state tips or recipes at this time. However, in this post, I have selected great sites to collect feedback for your projects.

Feel free to leave your opinions about these apps and also suggest another ones.

Concept Feedback

conceptfeedback

Concept Feedback provides a really simple and easy interface that lets you upload your concept and get feedback smoothly. The members who participate actively get reputation points. They have already got 500 users, this is a great start if we take into consideration that it seems they launched in June 2009 they launched at the end of May.

Uservoice

uservoice

Uservoice is an awesome application to get feedback from your customers in a centralized location. People can suggest ideas, report bugs, etc., these ideas can be voted by other users and you set the status of the user suggestions to Open (none, planned, started or under review), Closed (completed or declined) or Deleted (duplicate, inappropriate, other or spam). They have got really useful features.

Get Satisfaction

getsatisfaction

Get Satisfaction is a cool web app to get feedback about your products and services. It enables your company to foster problem-solving, promote sharing, and build up relationships.

Basecamp

basecamp

In Basecamp you can share files, meet deadlines, assign tasks and centralize feedback. As they say: “Basecamp tackles project management from an entirely different angle: A focus on communication and collaboration”.

Pbworks

pbworks

Pbworks offers many great features that help you to manage your project. Have you tried to send a document to a group of people for review? I have had and that is not a good idea because you can easily get confused when merging the final doc. This tool helps you to centralize the edition of documents.

Webproof

webproof

Webproof is a good online design collaboration tool recommended by Zvika, a friend on Linkedin.

Twitter

twitter

Great tool to connect with people and to share links you like. From a feedback perspective, Twitter helps you to hear what people are saying about your company. It is a great tool to foster communication with people that build your brand presence.

Backboard

backboard

I am not a big fan of flash apps, but Backboard is a really great tool to get feedback on your documents. It is very simple to use and really shows that flash can do amazing things.

Ididwork

ididwork

Ididworks is, in their own words, “a work log that you can share with your team”.

Launchly

launchly

Launchly charges you a small fee for submissions. But once you pay, you start to receive feedback from the community.

Loop11

loop11

Loop11 is a web-based user-experience tool, allowing companies to conduct remote, unmoderated usability testing on any kind of digital interface.

Conceptshare

conceptshare

ConceptShare is a web-based design collaboration tool engineered for the unique needs of creative professionals whose final product is visual – design, application interface, graphics, advertisements, branding, video animation, etc.

10 Comments

  1. Posted July 22, 2009 at 2:08 am | Permalink

    Great ideas. I would say it depends on what you are looking for in terms of feedback. Since all of these are web-based services, I would think that website feedback might be included and you would mention http://www.surveygizmo.com/ as well as http://usertesting.com

    these are low (& zero) cost solutions to get user feedback on your website or online application.

    That being said, there really is no replacement for moderated usability tests to help refine your product or service.

  2. Posted July 23, 2009 at 10:01 am | Permalink

    Thanks for this useful list Paulo!

    Perhaps something to add to your list is a nice remote usability testing tool called Infomaki. It’s created by NYPL Labs and you can read more about it here:
    http://labs.nypl.org/2009/05/06/infomaki-goes-open-source/

    Infomaki is an open source Ruby on Rails application and you can download it from SourceForge: http://sourceforge.net/projects/infomaki/

    We recently used Infomaki to conduct usability testing with one of our clients, with excellent results. You may be interested in reading about our experiences here: http://www.volkside.com/2009/07/usability-test-with-infomaki/

    Cheers, Jussi

  3. Posted August 3, 2009 at 8:45 am | Permalink

    @jussi and @fritz, thanks for the comments.

  4. Posted August 11, 2009 at 1:58 pm | Permalink

    Hi. How about ProofHQ?

  5. freddy jones
    Posted August 11, 2009 at 3:20 pm | Permalink

    what about kampyle??
    nice list ;)

  6. Posted August 11, 2009 at 9:08 pm | Permalink

    Hi Mat and Freddy, thanks a lot for the useful suggestions.

  7. Posted August 27, 2009 at 3:06 pm | Permalink

    Awesome.. I used getsatisfaction frequently and I happy with them.

  8. Posted August 28, 2009 at 6:12 am | Permalink

    Hi Alif, glad you liked my list! You are right, Getsatisfaction is a great service.

  9. Posted August 28, 2009 at 12:31 pm | Permalink

    Thanks for including launchly in your list! I just wanted to point out that there is now a reputation system on launchly for those that contribute feedback and a new free launch tier as well.

    • Posted August 29, 2009 at 3:59 am | Permalink

      Hi Brian, you have got a very useful product and have found a great way to monetize it.

      You are always welcome here to share your product updates. Feel free to share this post with your friends. Thanks.

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